客户评价
由实住客人提供的真实点评
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Our experience at this hotel was extremely disappointing. During our stay, our packages, which contained cherished items such as our favorite pastries, fruit, nuts, chocolates, and a pair of my wife’s glasses, were mistakenly thrown into the garbage. These items were a collection of small treasures we had gathered during our travels across Europe.
Initially, the cleaning crew denied any wrongdoing, and the hotel manager treated us poorly, refusing to accept responsibility. After hours of arguing, the hotel finally offered minimal financial compensation, which barely covered our losses.
On the final day of our stay, we felt unsafe and experienced the worst hospitality we have ever encountered. This unfortunate incident has drastically changed our perception of the Mandarin Oriental brand, which we once loved.
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Good location, excellent view from high floor room
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慕尼黑文华东方酒店预订电话：+8620-86009099
（电话忙线或无人接听时，请在线预订！）
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其他咨询：+49-89-290980 （交通、订餐、会议、桑拿娱乐、发票开具、物品遗失等）
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会议室在线预订
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慕尼黑文华东方酒店地址：巴伐利亚自由州 · 慕尼黑 · 老城，莱厄尔 · Neuturmstrasse 1
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